How To Book & Secure Online Booking

Freelance Holidays Ltd, 25 The Waterways, ,
Stratford Upon Avon, Warwickshire, CV37 0AW

Our UK offices are open Monday to Friday from 09:00 to 17:00 GMT and on Saturdays from 09:00 to 13:00 GMT
Tel 01789 297705 (+44 (0)1789 297705)
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We monitor all our emails 24/7 and where possible aim to reply by return between 08.00 - 21.00 GMT
info@freelance-holidays.co.uk

Bookings
Provisional Bookings (24 Hr Hold) can be made by completing the "Accommodation Availability Check" found on the "Book Now" button on each web page or if you prefer by telephone When your Provisional Booking has confirmed by us, we will hold it for 24hrs, by which time we should have received your completed "Secure Online Booking " with appropriate deposit. If we do not receive your "Secure Online Booking " with payment, within this time, your Provisional booking will automatically lapse without notice.

Deposits Payable
For all bookings made 8 weeks or more before departure A non-refundable deposit of 30% of the total booking, including accommodation rental, car hire, taxi transfers, Grocery packs and other extras (ie cots etc) is payable when booking. If you booking includes any "reduced price" accommodation or within 8 weeks of departure, full payment for the whole booking is due immediately.

Balances
Your holiday confirmation/invoice will be forwarded to you after receipt of your booking form and deposit. The balance of your holiday cost is due no later than 8 weeks prior to departure and if this is not received by the due date, we reserve the right to cancel your holiday and retain any deposits held. If you book within 8 weeks of departure, full payment is due immediately. Payments by cheque should be made payable to Freelance Holidays Ltd or we supply full account details for bank transfer payments, we also accept payment by Debit/Credit cards.

Travel Documents
When you have completed your booking all travel documents, including your invoice and a useful 'Know before you Go' document will be sent to and stored in your "My Booking" area ready for you to print and take with you when you travel.

My Booking
To access your booking, please CLICK HERE submit your e-mail address and your chosen password (the same when booking) and from here you will be able to download directions, update your personal details, add items to your booking (car Hire etc) and links to local information, plus many other additions planned.

Booking Conditions

Before booking your holiday it is important that you should know precisely what your obligations are and what we, Freelance Holidays Limited, are promising in return. Outlined above and below are the conditions that apply to our holidays and you are requested to read these carefully before completing and signing your booking form.

Introduction
Please read the following booking conditions carefully, as they set out the terms and conditions of the contract between you and Freelance Holidays ('we' or 'us'). In these conditions a 'package' means, the pre-arranged combination of at least two of :- (a) transport (ie Car Hire or Taxi Transfer); (b) accommodation; and (c) other tourist services not ancillary to transport or accommodation (ie Not cots, grocery packs, extra bed etc) and accounting for a significant proportion of the package, when sold or offered for sale at an inclusive price and when the service covers a period of more than twenty-four hours or includes overnight accommodation.

Our obligations to you may vary depending upon whether what you book with us is a 'package booking' or a single component arrangement (non-package booking), and our differing obligations are set out below, in three separate sections. Section A contains the conditions which will apply when you book a 'package', and Section B those which will apply where you book a single component arrangement (non package booking). Section C contains the conditions which will apply to both packages and single component bookings and non package bookings.

We act as a booking agent for the suppliers of the component parts of the holidays we organise, and as such, bookings for their services will form a direct contract between you and the relevant supplier, and will be subject to that supplier's standard terms and conditions. However, although we act as an agent on behalf of these suppliers, where the booking you make with or through us is for a package, we voluntarily accept the legal liabilities imposed on 'organisers' by the Package Travel, Package Holidays and Package Tours Regulations 1992.

SECTION A - PACKAGE BOOKINGS

1. Alterations by Us
If we have to alter your holiday before departure, any alteration will either be major or minor. Where an alteration is minor, we will, if practicable, advise you before departure, but we are not obliged to do so or to pay you compensation. When an alteration is a major alteration (example of a major alteration is a change to accommodation of a lower standard or a different resort) we will advise you as soon as is reasonably possible. You will then have the choice of accepting the alteration, taking an alternative holiday (and where this is of a lower price, we will refund the difference), or withdrawing from the contract and accepting a full refund of all monies paid. In addition, in appropriate cases, (and assuming that your full balance has been paid) we will pay you compensation as per the table in section 2.

Where, after departure, a significant proportion of the services contracted for is or cannot be provided, you will have the choice of returning to your point of departure and receiving a pro rata refund for the cost of the remainder of your holiday, or accepting alternative arrangements. In addition, if appropriate, we will pay you compensation of an amount, which is reasonable taking into account all the circumstances.

2. Cancellation by Us
In the unlikely event that we should have to cancel your holiday, you will have the choice of taking an alternative holiday (and where this is of a lower price we will refund the difference), or withdrawing from the contract and accepting a full refund of all monies paid. In addition, in appropriate cases, and where such cancellation is not due to underbooking or force majeure as defined in clause 6 below, we will pay you compensation on the following basis

Period before departure within which a major change or cancellation falls
Compensation per booking
More than 56 days Nil
43-56 days
£10
29-42 days
£20
15-28 days £25
14 days or less £30

[Underbooking is the situation in which the minimum number of clients required to operate a holiday is not met].

3. Transfer of Bookings
You may change your booking up to 30 days before departure by transferring it to another person if you are unavoidably prevented from travelling, and the transferee meets any conditions which may apply to the package. The right to transfer is subject to payment of an administration fee of £25 per booking, together with all additional charges of whatever sort imposed by suppliers providing the component parts of the package charges.

You should be aware that some suppliers regard a name change as a cancellation and subsequent rebooking, which would attract a 100% cancellation charge.

4. Surcharges
We will not impose any surcharges on the price of your holiday arrangements less than 30 days before departure. In addition, if surcharges become necessary before that time, we will absorb an amount up to 2% of any surcharges that apply. Surcharges may be imposed to cover increases in transportation costs, including the cost of fuel, dues, taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports or airports, or the exchange rates applied to the particular package.

If this means paying more than 10% of the holiday price, you will be entitled to cancel your holiday with a full refund of all monies paid to us. Should you decide to cancel because of this, you must exercise your right to do so within 14 days of the date of our confirmation invoice. The prices detailed on our website are calculated at an exchange rate of £1GBP = 1.3157 Euros, as per the world currency rates quoted on the website of The Financial Times on 29th January 2016.

If you book your holiday through one of our authorised travel agents, all monies paid to the agent in respect of the holiday will be held by them on your behalf until we issue our confirmation invoice, after which your agent will hold the monies on our behalf.

5. Alteration By You
Subject to availability and an administration fee of £25 per booking, you may change your holiday arrangements after the issue of a confirmation invoice (but no more than 8 weeks before the departure date). All changes must be advised in writing and are subject to availability, and, if we are able to make the change, you will be liable to pay for any amendment charges imposed by the relevant supplier. Some suppliers may treat a change of name as a cancellation and subsequent rebooking. Alterations within 8 weeks of departure will normally be treated as a cancellation of the booking and cancellation charges will be levied as detailed below under clause 3.

Should you wish to alter any arrangements whilst on holiday will do our very best to assist but any such request must be made directly with our local representative. Our representative can only issue authorization for subsequent changes on receipt of an administration charge of £40 or 50€, plus any additional payment that may be due. NB. Accommodation owners or their agents or representatives are not authorised by us to sanction any changes to your booking or take additional payments.

6. Force Majeure
In these Booking Conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control. Except where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our agreement with you is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in clause 7(1) below) as a result of force majeure.

7. Our Liability to You

(1) We promise that your holiday arrangements will be made, performed or provided with reasonable skill and care. This means that we will accept responsibility if, for example, you suffer death or personal injury or your contracted arrangements are not provided as promised or prove deficient and that is the result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing your arrangements. Further, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment or carrying out work we had asked them to do. It is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us.
(2) We will not be responsible for any injury, illness, death, loss, damage, expense, cost or other claim of any description whatsoever which results from:
- a) the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or
- b) the act(s) and/or omission(s) of a third party not connected with the provision of your arrangements and which were unforeseeable or unavoidable or ?
- 'force majeure' as defined in clause 6 above.
(3) We limit the maximum amount we may have to pay you for any claims you may make against us. The maximum amount we will have to pay you where we are found liable for loss of and/or damage to any luggage or personal possessions (including money) is £50 per person affected unless a lower limitation applies to your claim under this clause or clause 7(4) below. For all other claims which do not involve death or personal injury, the maximum amount we will have to pay you if we are found liable to you on any basis is twice the price (excluding insurance premiums and amendment charges) paid by or on behalf of the person(s) affected in total unless a lower limitation applies to your claim under clause 7(4) below. This maximum amount will only be payable where everything has gone wrong and you have not received any benefit at all from your holiday.
(4) Where any claim or part of a claim (including those involving death or personal injury) concerns or is based on any travel arrangements (including the process of getting on and/or off the transport concerned) provided by any air, sea, rail or road carrier or on any stay in a hotel, the maximum amount of compensation we will have to pay to you will be limited. The most we will have to pay to you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier or hotel keeper concerned would have to pay under the international convention or regulation which applies to the travel arrangements or hotel stay in question (for example, the Montreal Convention for international travel by air , the Athens convention for international travel by sea). Where a carrier or hotel would not be obliged to make any payment to you for any reason under the applicable International Convention or Regulation in respect of a claim or part of a claim, we will not be obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the transport provider or hotelier for the complaint or claim in question. Copies of the applicable international conventions and regulations are available from us on request.
(5) We will not accept responsibility for services or facilities which do not form part of our agreement or where they are not advertised in our brochure. For example any excursion you book whilst away, or any service or facility which your hotel or any other supplier agrees to provide for you.
(6) The standards and regulations of the country in which the facts giving rise to your claim or complaint occurred and the promises we make to you about your arrangements, will be used as the basis for deciding whether the arrangements in question were provided with reasonable skill and care.
(7) This clause 7 is intended to set out our obligations to you as an organiser under the Package Travel, Package Holidays and Package Tours Regulations 1992. We will not accept any further or different liability than these Regulations impose. In addition, regardless of any contrary representations made by us, we only promise to use reasonable skill and care as set out above and we do not have any further or different liability to you.
(8) You must tell us and the supplier concerned about your claim or complaint as set out in section C clause 3 below. If asked to do so, you must transfer to us or our insurers any rights you have against whoever is responsible for your claim or complaint and provide ourselves and our insurers with all co-operation and assistance that may be reasonably required.
(9) We do not accept liability for (1) any damage, loss, expense or other sum(s) of any description which, based on the information you gave us at the time of booking, we could not have foreseen you would suffer or incur if we breached our contract with you; (2) any business losses.

8. Financial Protection In accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" all passengers booking with Freelance Holidays Ltd. are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Freelance Holidays Ltd.

There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for packages booked that DO NOT include flights.

Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. - This insurance is only valid for passengers who book and pay directly with/to Freelance Holidays Ltd.. If you have booked and/ or paid direct to a Travel Agent for a holiday with Freelance Holidays Ltd. please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance. For further information please go to www.ipplondon.co.uk

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who are members of the Association of British Insurers & Lloyds Syndicates.

SECTION B - NON-PACKAGE BOOKINGS

1. Liability
We act only as an agent in respect of all non-package bookings we take and/or make on your behalf. We accept no liability in relation to any contract you enter into or for any services or arrangements you purchase or for the acts or omissions of any supplier(s) or other person(s) or party(ies) connected with any arrangements. For all arrangements, your contract will be with the supplier of the arrangements. The terms and conditions of the supplier(s) of your confirmed arrangements will apply to your booking. These terms and conditions may limit and/or exclude the supplier's liability to you. Copies of these conditions are available on request from us.

2. Transfer of Bookings
If, after your booking has been confirmed, you are unavoidably prevented from travelling and wish to transfer your confirmed booking to another person, we will make every effort to accommodate you, but cannot guarantee that such transfer will be possible.

3. Surcharges
Price increases may occur at any time prior to full payment being received from you, and you will be liable to pay any such increases in full. Further, some supplier's conditions may reserve the supplier's right to levy surcharges even after full payment is received.

4. Changes and amendments
If you need to cancel or amend a confirmed non-package booking, cancellation/amendment charges will generally be payable. The amount of such charges varies according to the time your notice of cancellation is received by the supplier concerned before departure. Please check the supplier's terms and conditions. Except where otherwise advised or stated in the booking conditions of the supplier concerned, all monies you pay to us for non-package arrangements will be held on behalf of the supplier(s) concerned.

SECTION C - ALL BOOKINGS

1. Your Booking And Contract
A provisional booking can be made over the telephone/website and will be held by us for 24 Hours. You must then complete and return the online booking form with the appropriate deposit. The deposit will be a non-refundable deposit of 30% of the total price. We will then send out a confirmation invoice and it is at this time that a valid contract comes into existence between us or, in the case of single component bookings, between you and the relevant supplier. Please note: Bookings will only be accepted when made directly with us or through one of our authorised travel agents. If you make your booking within 8 weeks of your departure date, we will require full payment at the time of booking. If the balance is not paid, we reserve the right to cancel your holiday and retain the deposit in accordance with our clause entitled 'Cancellation by You'. If you have any special requests, these should be indicated on your booking form. We will notify the relevant supplier of your request, every effort will be made to meet it, but this cannot be guaranteed, nor will we accept any liability if such requests are not met.

2. Cancellation by You
After we accept your booking, if you wish to cancel your arrangements, you must do so in writing as soon as possible, and you will be liable to pay the cancellation charges set out below, which will be levied based on the date we receive written notice of your cancellation. These charges are calculated as a percentage of your accommodation cost, plus car hire cancellation charges.

Notification Cancellation Charges
More than 49 days Deposit only
29-49 days 70%
15-28 days 90%
14 days or less 100%

3. Complaints Any problem or complaint you may have concerning your holiday must be immediately reported verbally and subsequently in writing, directly to the owner or our local agent/ representative or the supplier as appropriate. If the matter cannot be resolved to your satisfaction it should be immediately reported to our UK office in order to give us the opportunity to resolve the situation. If you do not contact us, we will reasonably assume that you did not consider the problem serious enough to spoil your holiday and/ or to justify any complaint or claim against the company on your return.

If, however, you follow the above procedure and still feel you have any just cause for complaint at the end of your holiday, you must write to us with full details within 28 days. We cannot consider problems or complaints not reported at the time and only notified to us after your return from holiday.

4. Insurance As there is always a possibility that you may have to cancel your holiday, we strongly advise you to take out holiday insurance, as this provides you with a full refund in the event that your cancellation is due to circumstances covered by the policy.

5. Client Behaviour We reserve the right in our absolute discretion to terminate your holiday if your behaviour is likely, in our opinion or that of our employees or suppliers, to cause distress, damage, annoyance or danger to our employees or to any third party, or their property. If you are prevented from travelling for this reason, we have no further responsibility for your holiday, including any arrangements for your return home. We will impose full cancellation charges and will not give any refunds. Furthermore, we will be under no obligation whatsoever to pay you compensation or cover any costs you may incur as a result of having to make alternative arrangements.

6. Passports Visas and health requirements No responsibility is accepted by us for your failure to carry passports, visas or other documents required for the purpose of the journey. For British citizens, a full 10 year British / EU passport, valid for at least 6 months after your return date, is now required for Greece, Italy and Spain. Please also note that infants and children under the age of 16 who were not already included on their parent's passport prior to 5/10/98 , will now require their own passport. At the time of publication, British citizens do not require a visa to visit Greece , Italy or Spain , and as regards health, there are, at present, no recommendations or mandatory requirements for British citizens in this regard for these destinations.

7. Supplier's Conditions Suppliers such as airlines and accommodation owners will often have their own booking conditions or conditions of carriage, and you will be bound by these as far as the relevant supplier is concerned. Some of these conditions may limit or exclude liability on the part of the relevant supplier, or give the supplier the right to alter or cancel arrangements without penalty. Where relevant, copies of such conditions may be available for inspection at our offices, or at the offices or the relevant supplier.

7a. WiFi & Internet connection Many our villas now count internet access/WiFi amongst their facilities, provided free of charge. Access varies between a fixed line, mobile data routers or local re-broadcasting systems in individual villas and occasionally shared between adjacent properties.
Routers have been located in each property according to where the best signal is available. Occasionally this may not be in a communal area of the villa, i.e. the router may be located on a first floor landing.
Other restrictions may be introduced by the service providers based on, but not limited to, technical issues and/or high demand and it is likely that websites providing video streaming services will also be restricted, we cannot guarantee the speed at which information may be received or transmitted nor even uninterrupted availability of the service.
WiFi /Internet connection or service, which can be interrupted locally is not the responsibility of Freelance Holidays. We accept no responsibility and cannot offer compensation for any lost/slow connection, lack of service or any resultant subsequent consequences.
Finally, your use of the service must not be unlawful or otherwise inappropriate and we accept no responsibility for, or control over, the information you transmit or receive via the service.

7b. Air- Conditioning Air-conditioning where stated in your villa description is provided at no additional charge or for a fee payable locally ( check individual descriptions) . A breakdown of the units can often occur where the units are operated for protracted periods of time and/or where doors and windows are left open. Air-conditioning is intended for use while you are present in the villa and doors and windows remain closed. In the event of a breakdown a specialist engineer is often required. These third party engineers often have a call out pattern which may take up to seven days before a visit can be arranged or essential parts are sourced. Freelance Holidays nor the Villa Owners will not pay compensation due to the failure of any air-conditioning unit or electrical appliance. We will of course always do our best to ensure swift repair of any malfunctioning equipment.

8. Excursions and Local Car Hire Please note we do not provide excursions or car hire booked in resort. Our local representatives/agents may, at your request, make arrangements for excursions or car hire locally on your behalf. However, please note that if they do, the contract for the provision of the excursion/car hire will be between you and the supplier of the excursion/car hire and not between you and us. Therefore, when you purchase an excursion/car hire locally, your contract is with the local company and we have no liability whatsoever for anything which may go wrong.

9. Breakages & Accidental Damage waiver (ADW)
(a) Accidental Damage Waiver (ADW)
To avoid the need to take a local breakages deposit nearly all of our properties have a non-refundable charge of £30/30€ per booking instead . This charge, known as Accidental Damage Waiver (ADW) will be added to your invoice. The ADW is used to cover accidental damage that can occur up to the value of £300 / 300€ per booking. This waiver excludes negligence and vandalism. For accidental damage that exceeds the value of £300/300€, we reserve the right to invoice you for immediate payment.

(b) Security Deposit Some properties have a Local Security Deposit of 200€ to 650€ or more (instead of ADW), which is used to protect villa owners against breakages, loss, damage, unpaid local charges, additional housekeeping and any other charges. The cost of the Security Deposit will be payable locally . This amount will be refunded to you towards the end of your stay less any damage, losses, unpaid bills etc. In the event of substantial damage/abuse to a villa you will have to leave and find alternative accommodation at your own cost. Should the Security Deposit prove inadequate to fully cover any costs that arise, then we reserve the right to invoice you for immediate payment.

10. Web Site Accuracy We reserve the right to change any of the prices, services or other particulars contained in this web site at any time before we enter into a contract with you.

11. Financial Protection In accordance with "The Package Travel, Package Holidays and Package Tours Regulations 1992" all passengers booking package holidays with Freelance Holidays Ltd. are fully protected for the initial deposit and subsequently the balance of all monies paid to us, including repatriation if required, arising from cancellation or curtailment of your travel arrangements due to the insolvency of Freelance Holidays Ltd.

There is no requirement for Financial Protection of day trips, and none is provided. This insurance is only valid for packages booked that DO NOT include flights.

Consumer aware: Your booking is insured by IPP Ltd and its panel of insurers. - This insurance is only valid for passengers who book and pay directly with/to Freelance Holidays Ltd.. If you have booked and/ or paid direct to a Travel Agent for a holiday with Freelance Holidays Ltd. please request proof of how the booking is secured as this will not be covered by IPP Ltd in this instance. For further information please go to www.ipplondon.co.uk

This Insurance has been arranged by International Passenger Protection Limited and underwritten by Insurers who are members of the Association of British Insurers & Lloyds Syndicates.

NB If your booking falls under the category of “Non Package Booking” from this website, the financial protection referred to above does not apply.

12. We are a Member of ABTA, membership number Y1824 We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

13. Law and Jurisdiction We both agree that English Law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (except as set out below). We both also agree that any dispute, claim or other matter of any description which arises between us must be dealt by the Courts of England and Wales only unless, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and any dispute, claim or other matter of any description which arises between us governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).

14. Freelance Holidays Ltd: Privacy Policy

This Web site is owned and operated by Freelance Holidays Ltd, whose registered office is at 25 The Waterways, Stratford Upon Avon, Warwickshire, CV37 0AW, UK. Your use of this Web site indicates your agreement to be bound by the Terms and Conditions listed below.

Why we need your information In order to process your accommodation booking and to ensure that your accommodation and local taxi/car hire arrangements run smoothly and meet your requirements, we Freelance Holidays Ltd need to use the information you provide to us such as name & address, special requirements and your independently booked flight/ferry flight details.

We take full responsibility for ensuring that proper security measures are in place to protect your information. We may pass the information on to the relevant suppliers of your accommodation booking such as, accommodation owners, resort agents, Car rental, Taxi companies etc.

Personal information Any personal information you supply to Us when you use this Web site will be used in accordance with the data protection act, You are entitled to a copy of your information held by us. (We may make a small charge for providing this to you.)

Data protection statement We never release your personal details to any company outside Freelance Holidays for mailing or marketing purposes. However we may wish to send you details of Freelance Holidays products and services, including our brochure, newsletter, and invitations to special events and exhibitions. You can opt out of this mailing list at any time by emailing us with your contact details.

Data Controller Your data controller is Freelance Holidays Ltd, your contact person is Paul Fogg telephone 01789 297705

Financial information Financial information, such as credit and debit card details supplied when making a reservation, are passed directly over a secure connection and are not stored by Freelance Holidays Ltd.

PayPal Freelance Holidays Ltd has access to Paypal Virtual Terminal Service, customer's financial details in relation to their credit and debit card payments made via this service are viewable by appropriate Freelance Holidays Ltd. staff.

Links to Other Web sites This Web site includes links to other internet web sites. Freelance Holidays Ltd do not endorse these web sites and we are not responsible for the information, material, products or services contained on or accessible through those web sites. Your access and use of such web sites remains solely at your own risk. Please be aware that external sites may have different security and privacy policies to our own, of which we have no control.

Limitation of Liability In no event will Freelance Holidays Ltd be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, or the use of this Web site.

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